117 Edgewood Drive / Averill Park, NY 12018 :: Phone: (518) 376-7382

Garage Door Service, Installation and Repairs in Albany, Troy, Clifton Park, East Greenbush, and surrounding Capital District New York areas

Customer Reviews

Our goal is 100% customer satisfaction. Please feel free to leave a comment about our service or browse reviews by customers serviced by Koops Overhead Doors with new garage doors & installation, garage door repairs, garage door openers and more!

We serve customers throughout the Capital District in locations such as Albany, Averill Park, Clifton Park, Colonie, Delmar, East Greenbush, Latham, Rensselaer, Schenectady & Troy.

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I manage multiple condominium and townhouse projects and always recommend Koops Overhead Doors.  We were using other contractors, but Koops price and service can’t be matched.  They are reasonable and reliable.

We had a customer who called another contractor and gave her an expensive price to replace a garage door and stated it couldn’t be fixed.  Koops Overhead Doors went and repaired for a very reasonable price.  I have referred them on multiple other occasions and I have gotten great feedback from customers.  I highly recommend Koops Overhead Doors. – 06/12/13

Todd E.

We called Koops after getting estimates from 2 other local dealers.  His price was better; his knowledge of the products was exceptional and when a model and color we had originally wanted was no longer available from the manufacturer – he worked miracles finding an even better alternative.  On the day of the installation, Mr. Koops was there on time; worked quickly and efficiently, and left our garage cleaner than he found it!  Cannot give a more glowing review. – 05/01/13

Suzanne S.

Ed responded promptly to my initial request. Gave me a fair estimate and followed that up with an even better offer. He installed 2 doors in just a few hours, arrived promptly, was courteous and professional. – 04/29/13

Anne L. in Wynantskill, NY

Replaced all the pulleys for our garage doors and replaced the seal at the bottom of the doors with a higher quality seal. Our doors now work beautifully and the rain is no longer able to come in.  – 04/22/13

Kimberly T.

GREAT- Called on the 17th and Mr. Koops was at my house the exact time he said he would be. He was very professional and only did what was needed to be done. I have, and will keep recommending this company for years to come. – 04/18/13

Kori D.

He said he would be by at a certain time and was actually here earlier which was ok with me. He believes in his company and stands by his product! Very thorough – 04/14/13

Vincent Z. in Albany, NY

Hooray for Koops!  When my mother’s garage door broke down after hours, they were the only ones who returned my phone call, went right over and gave it a temporary fix. Their subsequent estimate for a permanent repair proved the most reasonable and they returned promptly and finished the job. Thank you very much. – 03/26/13

Jonathan S.

Replaced garage door, door trim, garage door brackets and frame, entire door. He cleaned up afterwards and wiped down door from any marks he may have made. On time, professional, courteous and did an excellent job on the door replacement. Would recommend to others and would hire again. – 03/11/13

Lorraine H.

Koop’s did a terrific job.  He was on time, reasonably priced, pleasant, professional. We only have good things to say about the experience.  – 02/18/13

Shawn M.

Within an hour after being called Koops was at the house providing an estimate. He was able to schedule the work for the next morning and arrived at the stated time to begin the work. The work was completed on very efficiently and as agreed upon. The promptness of the service was amazing.  – 01/01/13

Jane B.

Ed Koops was very prompt, precise, and professional. I’m very pleased with every phase of the job.  – 12/06/12

Douglas S. in Ballston Spa, NY

Service good and fast. Good product.  – 07/17/12

Brian C. in Wynantskill, NY

Ed was great. We needed an emergency repair and were provided with professional, quality service in a very timely manner. – 07/10/12

Barbara B. in Troy, NY

The service representative arrived very quickly, fixed the garage door very quickly, did a great job, and the bill was very reasonable. – 06/30/12

a Neighbor in Selkirk, NY

Excellent work! Showed up an hour and a half after I called. Worked quickly and did a fantastic job! – 04/16/12

Kathleen C. in Schenectady, NY

Koops Overhead Doors is a very professional company. They responded quickly and completed the job in a professional manner. The job was well done. – 04/13/12

Vicki R. in Ballston Lake, NY

Great Job! Arrived on time very professional. Door works great! Very happy have already given his name to friends. – 01/28/12

a Neighbor in East Greenbush, NY

Excellent in every way. – 12/28/11

Steve B. in Troy, NY

The representative was prompt, courteous, and gave sound, professional advice. – 12/27/11

Rich R. in Poestenkill, NY

Great Job at a very fair price. Will use them again to install new door and door opener. Made my repair by cleaning and retaining as much as possible instead of replacing. Very impressed by Ed – the owner who came and made repair himself. Arrived promptly at time promised. – 11/04/11

Kathy A. in Clifton Park, NY

Very pleasant, very professional, came right at the agreed time. – 10/20/11

Christene B. in Watervliet, NY

Came the same day and had all the parts in stock. Came on time, fixed my problem, and quick, friendly service. He inspected non-broken parts of my garage door opener and recommended maintaining other parts before they broke and became a problem. Very thorough and knowledgeable. – 10/08/11

Zachary B. in Albany, NY

Great price, friendly service. Highly recommended. – 10/07/11

Mike C. in Latham, NY

Awesome job. Super fast service. – 09/15/11

Ken Z. in Delmar, NY

The service was very good, it went very smooth. The communication was excellent, and I’m very happy with the results for the cost of the project. – 09/03/11

Kate D. in Rensselaer, NY

Very prompt and efficient. Koops offered additional information anticipating future needs I might have. I’d use them again. – 09/01/11

William C. in Troy, NY

Mr. Koops was very professional,curteous,worked the job into my schedule…not his…and is very good at what he does. The price was reasonable and the installation was done to my satisfaction. I`d use him again in a heartbeat…and will recommend him to any of my friends or family! – 08/26/11

Asim R. in Watervliet, NY
Quick & very good service. Good pricing – 04/13/11
Gregory D. in Rensselaer, NY Project: Install or Replace a Garage Door Opener
Fast Service. Reasonable price. Courteous. – 04/01/11
Susan R. in Glenmont, NY Project: Install or Replace a Garage Door Opener
Excellent job installing. Best price by far for same items. Very responsive for service needs. Highly recommended! – 01/27/11
Laurie E. in Clifton Park, NY Project: Install or Replace a Garage Door
Very friendly and honest. Fixed my door immediately and professionally. Would definitely use them again! – 12/08/10
Customer in Glenmont, NY Project: Repair a Garage Door
I really, really liked Mr Koops. He is very helpful, timely and very friendly. – 11/24/10
Linda D. in Albany, NY Project: Repair a Garage Door
Great job, Great Price, Very Professional, and Fast. – 11/18/10
Customer in Latham, NY Project: Install or Replace a Garage Door Opener
Mr. Koops was excellent in service and mannerism. He called me back within 15 minutes with an estimate. He came the day we agreed, fixed the door in about 10 minutes and did an excellent job. He was nice, professional, fast and very, very reasonable. I thank you Mr. Koops for your outstanding service and your extremely reasonable fee. – 11/01/10
Linda D. in Albany, NY Project: Repair a Garage Door
I had an older door that needed a lower panel. He gave me an estimate and ordered the panel for me. Job was done quickly and professionally. Panel matched perfectly. Great co. to do business with. – 09/24/10
Richard G. in Ballston Spa, NY Project: Install or Replace a Garage Door
Great service by Koops Overhead. My garage door broke over the weekend. We tried to fix it ourselves, but realized that we needed a professional. And we did find one at Koops. They gave us an appointment the next day, showed up on time, were very courteous and professional. Fair price and great service over all. I would highly recommend this company. Happy Customer in Colonie. – 06/14/10
Customer in Latham, NY Project: Repair a Garage Door
He did a very good job. I will recommended him. – 06/01/10
Customer in Schenectady, NY Project: Repair a Garage Door
Doors are beautiful, work perfectly, were offered at about $75 less per door than other companies were quoting, and installer was wonderful–very professional, courteous, and did a great job. We cannot say enough good!! Thanks. – 05/29/10
Patricia S. in Glenmont, NY Project: Install or Replace a Garage Door
I contacted Ed Koops on a Friday to install a new garage door. He came on the following Monday and made measurements and quoted me a very competitive price. He said he could come on Wednesday of that same week to install the door and take away the old door. Ed was here at 8:30 am on Wednesday morning and at 11:30 am was finished. The installation was beautiful and my garage was cleaner than it was when he started. Use Ed Koop if you need a new garage door. You won’t be sorry. Ed from Loudonville. – 05/19/10
Ed K., Loudonville, NY Project: Install or Replace a Garage Door
He was very helpful, especially on Christmas Eve. I was so thankful he came to check the doors and fixed them for me. I would recommend your company to everyone I know, thank you so much.
Sandra H. from Troy, NY
Easy to work with. Fully explained all details of the doors . When job was done all trash was policed and put in his truck. VERY PLEASED WITH HIS SERVICES.
Darrell C. from Schenectady, NY
Very satisfying! The replacement of our garage door was performed skillfully and with perfection. Thank you.
Raymond B. from Schenectady, NY
Had a very good experience. Good to work with.
Raymond H. from Cohoes, NY
Very professional. Quick and prompt.
Robert L. from Troy, NY
Very good, they did a good job.
Customer from Wynantskill, NY
Very Professional, work quality exceptionally good. Cost very reasonable. Will recommend to anyone.
Stanley B. from Clifton Park, NY
Installer arrived within the timeframe promised. Was professional, completed the work within the time estimate quoted to me earlier, and did not leave ANYTHING behind for me to clean/pick up :)) Very good experience…..and he accommodated me by coming on a Saturday! Can’t beat it!
Carol W. from Castleton on Hudson, NY
Koop was on time, professional, personable, reliable. could not ask for any more. Thank you.
Russ P. from Melrose, NY
Excellent Service. A pleasure to do business with. Professional and friendly. Great installation.
Erik V. from Clifton Park, NY
A job very well done, and I am very fussy. Neat and courteous. Welcome back anytime.
Joe B. from Albany, NY
Wonderful service, new install in less than 24 hours, and at a great price. Would definitely recommend.
Mark H. of Albany, NY
Came on a Sunday to open a broken door to get a car out. Really appreciated it. Worked with our time schedule to get the door replaced and move an existing door opener. Thank you very much. Excellent communication.
Mary Y. of Castleton on Hudson, NY
I had a garage door opener replaced by Ed. The work was done promptly and professionally. I highly recommend his services to anyone.
Customer from Schenectady, NY
Showed up on time. Did great work for a good price.
Michael B. from Petersburg, NY
They were honest, on time, reliable and gave the best price. They cleaned up after themselves. New garage door is great.
Customer from Albany, NY
Very fast, courteous service. Ed replaced our double garage door. His price was a lot more reasonable than other contractors I found in yellow pages offering the same door. Thanks!
Gabor B. from Niskayuna, NY
They called promptly, got us an estimate within 24 hours and did a very professional job from start to finish. Their price was GREAT compared to other estimates received.
Sonja G. from Albany, NY
Very fast response and repair. Door is back to working condition at a very reasonable price.
Customer from Delmar, NY